Wednesday, August 3rd, 2022
Thursday, July 1st, 2021
Hosting online events
Back in 2014 Vitaly asked me if I’d be the host for Smashing Conference in Freiburg. I jumped at the chance. I thought it would be an easy gig. All of the advantages of speaking at a conference without the troublesome need to actually give a talk.
As it turned out, it was quite a bit of work:
It wasn’t just a matter of introducing each speaker—there was also a little chat with each speaker after their talk, so I had to make sure I was paying close attention to each and every talk, thinking of potential questions and conversation points. After two days of that, I was a bit knackered.
Last month, I hosted an other event, but this time it was online: UX Fest. Doing the post-talk interviews was definitely a little weirder online. It’s not quite the same as literally sitting down with someone. But the online nature of the event did provide one big advantage…
To minimise technical hitches on the day, and to ensure that the talks were properly captioned, all the speakers recorded their talks ahead of time. That meant I had an opportunity to get a sneak peek at the talks and prepare questions accordingly.
UX Fest had a day of talks every Thursday in June. There were four talks per Thursday. I started prepping on the Monday.
First of all, I just watched all the talks and let them wash me over. At this point, I’d often think “I’m not sure if I can come up with any questions for this one!” but I’d let the talks sit there in my subsconscious for a while. This was also a time to let connections between talks bubble up.
Then on the Tuesday and Wednesday, I went through the talks more methodically, pausing the video every time I thought of a possible question. After a few rounds of this, I inevitably ended up with plenty of questions, some better than others. So I then re-ordered them in descending levels of quality. That way if I didn’t get to the questions at the bottom of the list, it was no great loss.
In theory, I might not get to any of my questions. That’s because attendees could also ask questions on the day via a chat window. I prioritised those questions over my own. Because it’s not about me.
On some days there was a good mix of audience questions and my own pre-prepared questions. On other days it was mostly my own questions.
Either way, it was important that I didn’t treat the interview like a laundry list of questions to get through. It was meant to be a conversation. So the answer to one question might touch on something that I had made a note of further down the list, in which case I’d run with that. Or the conversation might go in a really interesting direction completely unrelated to the questions or indeed the talk.
Above all, these segments needed to be engaging and entertaining in a personable way, more like a chat show than a post-game press conference. So even though I had done lots of prep for interviewing each speaker, I didn’t want to show my homework. I wanted each interview to feel like a natural flow.
To quote the old saw, this kind of spontaneity takes years of practice.
There was an added complication when two speakers shared an interview slot for a joint Q&A. Not only did I have to think of questions for each speaker, I also had to think of questions that would work for both speakers. And I had to keep track of how much time each person was speaking so that the chat wasn’t dominated by one person more than the other. This was very much like moderating a panel, something that I enjoy very much.
In the end, all of the prep paid off. The conversations flowed smoothly and I was happy with some of the more thought-provoking questions that I had researched ahead of time. The speakers seemed happy too.
Y’know, there are not many things I’m really good at. I’m a mediocre developer, and an even worse designer. I’m okay at writing. But I’m really good at public speaking. And I think I’m pretty darn good at this hosting lark too.
Thursday, May 13th, 2021
Hosting UX Fest
I quite enjoy interviewing people. I don’t mean job interviews. I mean, like, talk show interviews. I’ve had a lot of fun over the years moderating panel discussions: @media Ajax in 2007, SxSW in 2008, Mobilism in 2011, the Progressive Web App Dev Summit and EnhanceConf in 2016.
I’ve even got transcripts of some panels I’ve moderated:
- @media 2007 Hot Topics Panel
- Building Portable Social Networks at SxSW 2008,
- @media 2010 Hot Topics Panel,
- Mobilism 2011 Mobile Browser Panel,
- @media 2011 Hot Topics Panel.
I enjoyed each and every one. I also had the pleasure of interviewing the speakers at every Responsive Day Out. Hosting events like that is a blast, but what with The Situation and all, there hasn’t been much opportunity for hosting conferences.
Well, I’m going to be hosting an event next month: UX Fest. It’s this year’s online version of UX London.
An online celebration of digital design, taking place throughout June 2021.
I am simultaneously excited and nervous. I’m excited because I’ll have the chance to interview a whole bunch of really smart people. I’m nervous because it’s all happening online and that might feel quite different to an in-person discussion.
But I have an advantage. While the interviews will be live, the preceding talks will be pre-recorded. That means I have to time watch and rewatch each talk, spot connections between them, and think about thought-provoking questions for each speaker.
So that’s what I’m doing between now and the beginning of June. If you’d like to bear witness to the final results, I encourage you to get a ticket for UX Fest. You can come to the three-day conference in the first week of June, or you can get a ticket for the festival spread out over the following three Thursdays in June, or you can get a combo ticket for both and save some money.
There’s an inclusion programme for the conference and festival days:
Anyone from an underrepresented group is invited to apply. We especially invite and welcome Black, indigenous & people of colour, LGBTQIA+ people and people with disabilities.
There’ll also be a whole bunch of hands-on masterclasses throughout June that you can book individually. I won’t be hosting those though. I’ll have plenty to keep me occupied hosting the conference and the festival.
Sunday, May 3rd, 2020
Okay, so I didn’t get many of the answers, but nonetheless these are excellent questions!
(Ah, how I long for the day when we can once more engage in quizzo and picklebacks at National Mechanics.)
Friday, April 17th, 2020
Future Sync 2020
I was supposed to be in Plymouth yesterday, giving the opening talk at this year’s Future Sync conference. Obviously, that train journey never happened, but the conference did.
The organisers gave us speakers the option of pre-recording our talks, which I jumped on. It meant that I wouldn’t be reliant on a good internet connection at the crucial moment. It also meant that I was available to provide additional context—mostly in the form of a deluge of hyperlinks—in the chat window that accompanied the livestream.
The whole thing went very smoothly indeed. Here’s the video of my talk. It was The Layers Of The Web, which I’ve only given once before, at Beyond Tellerrand Berlin last November (in the Before Times).
As well as answering questions in the chat room, people were also asking questions in Sli.do. But rather than answering those questions there, I was supposed to respond in a social medium of my choosing. I chose my own website, with copies syndicated to Twitter.
Here are those questions and answers…
The first few questions were about last years’s CERN project, which opens the talk:
It was an unbelievable privilege! I was so excited the whole time—I still can hardly believe it really happened!
Later in the presentation, I talked about service workers and progressive web apps. I got a technical question about that:
Great question! Yes, there are limits, but we’re generally talking megabytes here. It varies from browser to browser and depends on the available space on the device.
But files stored using the Cache API are less likely to be deleted than files stored in the browser cache.
More worrying is the announcement from Apple to only store files for a week of browser use:
Finally, there was a question about the over-arching theme of the talk…
Yes! …And that’s why I never once used the phrase “progressive enhancement” in my talk. 🙂
There’s a lot of misunderstanding of the term. Rather than correct it, I now avoid it:
Instead of using the phrase “progressive enhancement”, I now talk about the benefits and effects of the technique: resilience, universality, etc.
Friday, February 21st, 2020
- Is this really a problem?
- Does the problem need to be solved?
- Does the problem need to be solved now?
- Does the problem need to be solved by me?
- Is there a simpler problem I can solve instead?
Monday, December 2nd, 2019
This site is not meant to be exhaustive, but rather a useful guide—our FAQ for design understanding. We hope it will inspire discussion, some questioning, a little soul searching, and ideally, a bit of intellectual support for your everyday endeavors.
The Design Questions Library goes nicely with the Library of Ambiguity.
Tuesday, April 30th, 2019
What makes a startup ecosystem thrive?
What do people plan to do once they’re over 35?
Is an income of $160K enough to survive?
What kind of car does Mark Zuckerberg drive?
Thursday, September 27th, 2018
“What if someone doesn’t browse the web like I do?”
Tuesday, August 7th, 2018
What an excellent question! And what an excellent bit of sleuthing to get to the bottom of it. This is like linguistic spelunking on the World Wide Web.
Oh, and of course I love the little sidenote at the end.
Monday, June 4th, 2018
I had fun answering these questions.
Wednesday, May 23rd, 2018
A useful set of questions to ask on any project, shuffled and dealt to you.
They’ll not only help you foresee unintended consequences—they can also reveal opportunities for positive change.
All of the content in images. Not a single image has alternative text. If only they had asked themselves:
When you picture your user base, who is excluded? If they used your product, what would their experience be like?
Thursday, May 10th, 2018
My publishers asked me some questions. My answers turned out to be more revealing of my inner demons than I was expecting. I hope this isn’t too much oversharing, but I found it quite cathartic.
My greatest fear for the web is that it becomes the domain of an elite priesthood of developers. I firmly believe that, as Tim Berners-Lee put it, “this is for everyone.” And I don’t just mean it’s for everyone to use—I believe it’s for everyone to make as well. That’s why I get very worried by anything that raises the barrier to entry to web design and web development.
Wednesday, April 18th, 2018
A great set of answers from Rachel to frequently asked questions about CSS grid. She addresses the evergreen question of when to use flexbox and when to use grid:
I tend to use Flexbox for components where I want the natural size of items to strongly control their layout, essentially pushing the other items around.
A sign that perhaps Flexbox isn’t the layout method I should choose is when I start adding percentage widths to flex items and setting
flex-growto 0. The reason to add percentage widths to flex items is often because I’m trying to line them up in two dimensions (lining things up in two dimensions is exactly what Grid is for).
Friday, March 2nd, 2018
- What problems will a component library solve?
- Is everyone on the project behind the component library?
- How will the component library be used?
- What tool(s) will be used to build the component library?
- Where should the component library live?
- How granular should the library be? How should it be organized?
- How will component code be scoped? What about page layout?
- What data will the library use? What else should it have?
Sunday, December 3rd, 2017
Wednesday, November 29th, 2017
Many, many years ago, Tim Berners-Lee wrote this page of answers to (genuinely) frequently asked questions he got from school kids working on reports. I absolutely love the clear straightforward language he uses to describe concepts like hypertext, packet switching, and HTTP.
Tuesday, November 7th, 2017
Questions prompted by the Clearleft gathering in Norway to discuss AI.
Sunday, August 6th, 2017
A series of questions to ask on any design project:
- What are my lenses?
- Am I just confirming my assumptions, or am I challenging them?
- What details here are unfair? Unverified? Unused?
- Am I holding onto something that I need to let go of?
- What’s here that I designed for me? What’s here that I designed for other people?
- What would the world look like if my assumptions were wrong?
- Who might disagree with what I’m designing?
- Who might be impacted by what I’m designing?
- What do I believe?
- Who’s someone I’m nervous to talk to about this?
- Is my audience open to change?
- What am I challenging as I create this?
- How can I reframe a mistake in a way that helps me learn?
- How does my approach to this problem today compare to how I might have approached this one year ago?
- If I could learn one thing to help me on this project, what would that one thing be?
- Do I need to slow down?
Thursday, April 13th, 2017
As part of an ongoing series where we ask industry professionals what they use to get the job done, we speak to Jeremy, technical director at Clearleft.
I couldn’t resist the smartarse answer about my “dream setup.”